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    Price Range

      Best Sellers

      Pasture F550G Mask Duckbill (20pcs/box)
      RM  77.00  65.45  
      Promotion ends:

      Special Promotions

      Pasture 3D Senior Flat Fold Shapped Mask (5pcs/pack)
      RM  14.00  11.90  
      Promotion ends:

      A.    What do I do if I receive a damaged or defective item(s).

      • MyCare strives to always deliver items in good condition to the customer.
      • If you feel you have received a damaged item)s) please let us know within 48 hours
      • Any complaints received after 48 hours cannot be entertained, according  to MyCare’s Return Policy.
      • You may request for an Exchange or Refund for your damaged items. Please refer below to the Return Process.

      B.    What items can be returned?

      • Only items purchased online through may be returned, compliant to MyCare’s Return Policy.
      • All returned items must be returned in new and unused conditions.
      • Due to health and safety regulations, we are unable to accept any returns, issue refunds or issue exchanges for used or opened products.
      • All returned item(s) must be returned to MyCare within 14 working days of receiving the item(s)
      • No returns will be accepted or entertained after 14 working days.
      • Customers are required to return the item(s) via standard courier.

      C.    MyCare's Return Policy

      • Item(s) purchased through MyCare can only be returned for the reasons listed below
      • If item(s) are returned for any other reason not listed below, the buyer shall bear all shipping or courier charges related to the return process.

      D.    Return Process

      Step 1 : Inform MyCare

      • Snap photos of the item(s) which clearly shows the reason for return (damage, defect, missing parts etc)
      • Send the photos via email to with the following information
      • Title : Returns/ Refunds

      • Name :

      • Product Name :

      • Reason for Return :

      • Refund / Exchange : (please indicate if you would like a Refund or an Exchange for this Returned item(s)

      • If requesting a Refund please provide your Bank Account Details (Bank name, Beneficiary Name, Account number to ensure refunds can be processed quickly)

      • Order # : (Or attachment of your receipt / invoice)


      • Once we receive your email, MyCare will send you an acknowledgement email.

      Step 2 : Evaluation Process

      • All Return requests will undergo an internal evaluation process
      • The evaluation process may take 2-7 working days
      • If necessary, we will request that you send us the item(s) back to MyCare via standard courier.Step 3 : Evaluation Outcome

      Step 3 : Evaluation Outcome

      • We will inform you via email of the evaluation outcome
      • If the return is due to MyCare’s fault, we will reimburse you the courier / shipping fee
      • If the return is due to the Customer’s fault, the customer will bear all charges related to courier / shipping of the items to MyCare



      1. You will be refunded via online bank-in


      1. We will deliver the item(s) to you with a new tracking number


      • You may request for your return item(s) to be sent to you, but you will bear all charges related to courier / shipping of the item(s) to you.
      • All evaluation outcomes are final. We will not entertain any further disputes.